COVID-19 Total Sport Event Policy

ENTERING EVENTS

Under the new COVID-19 Protection framework (traffic light system) our events can go ahead as normal under any of the 3 traffic light settings. As of 26 March: 

  • There will no longer be number limits on outdoor events (a limit of 200 applies to indoors, affecting some of our registration venues slightly)  

  • Face Masks will no longer be required 

  • The need to scan in is no longer a requirement  

And from the 5th of April: 

  • Vaccine passes are no longer required 

More information on the COVID-19 Protection framework for events can be found here  

COVID AFFECTED EVENTS

Should the region that our event is located be under future number restrictions, we will work very hard with our event partners, landowners, sponsors and suppliers to try and make the event happen, while safely working within the government guidelines. If possible, this will certainly change the look and feel of the event and each event will be slightly different – but we will certainly try and keep all events as close to a ‘normal’ experience as we can, while also keeping everyone safe.  

Should the region that our event is located be under future number restrictions and we are not able to logistically/safely/financially make the event work, we cannot put the event on. In which case:

  • If we can postpone the event, we will!

  • If we cannot postpone the event (or if it has been postponed once before already) the event will be cancelled and an event credit (to do any Total Sport event in the next 12 months, up to and including this event next year) will be issued.

If the event is postponed and you can’t make the new event date, your options are 1) event credit or 2) virtual option + event credit.  

1.     Event credit – credit given will depend on the amount of lead time we have between any government announcement that prevents the event from going ahead and the original event date: 

·        Greater than 2 weeks’ notice – 100% event credit 

·        Less than 2 weeks’ notice – 50% event credit 

2.     Virtual option (+ event credit*) – credit given will depend on the amount of lead time we have between any government announcement that prevents the event from going ahead and the original event date: 

·        Greater than 2 weeks’ notice – Virtual option + 50% event credit 

·        Less than 2 weeks’ notice – Virtual option 

If the event has to be cancelled the amount of credit given will depend on the amount of lead time we have between any government announcement that prevents the event from going ahead, and the original event date: 

·        Greater than 2 weeks’ notice – 100% event credit given to all entries 

·        Less than 2 weeks’ notice – 50% event credit given to all entries 

Note: If an event must be cancelled, we will not offer a virtual event to replace it. We believe a full virtual event is too different an offering from a normal TS event experience and in no way makes for a satisfactory replacement – for anyone! This is the reason why we have decided to offer a virtual option for anyone who can’t make a postponement date (so they don't miss out entirely!) – but not as a full event replacement. 

Trust us when we say we love putting on these events almost as much as you all love doing them, so we will always try our very hardest to deliver them. If this experience has taught us anything, it’s how much our events mean to people, and we take that responsibility very seriously